Hello Andrea Maeda,
Open Microsoft Word on your Mac. Click or hover over the 'Edit' tab found in the top toolbar. Click or hover over 'Find' from the dropdown menu. Click 'Replace'. Activate Microsoft 365, 2019, 2016, and 2013. When you start an Office app that's not activated, you'll be prompted to sign in to Office. Be sure to sign in using the Microsoft account, or work or school account, that you used to buy or subscribe to Microsoft 365. Client has Office 365 subscription. I installed it on her laptop and just installed it on her iMac. But it will not activate on the iMac. When I click the Sign In button to activate Office on her iMac, the only thing I get is a dialog box saying 'No network connection'. So the command line seems not enough for Office 2016. I’ve had 5 chats with microsoft support and the only thing they managed to say is to reinstall my windows 10. By the way the programs seemed to be fully activated before the windows 10 creators update. Now word excel and the others ask again for an activation without success.
If I'm understanding you right, you're being asking to verify your license when using the Office 365 app that you downloaded from the Mac App Store. I'm happy to help you sort this out so you can start using that app the way you expected to.
Have you purchased a copy of Office 365 previously? Although the apps that come with Microsoft Office 365 (i.e., Word, Excel, PowerPoint, and Outlook) are free to download from the Mac App Store, you may have to purchase Office in order to activate them before you're able to use them. According to the Microsoft website, once you purchase Office you should be provided with a product key you can use to activate Office on your Mac. As you'll see in the description section of the Microsoft Office 365 app in the Mac App Store, Office 365 offers annual subscriptions that can be billed to your App Store account. You should be able to view more information about all of this here: Microsoft - Office install. If you need more help with activating Microsoft Office 365, reach out to Microsoft using the 'contact us' link at the bottom of that website.
Thanks for using Apple Support Communities.
Take care!
Oct 11, 2019 4:24 PM
-->Applies to:Office 2019 for Mac
The Volume Serializer (VL) is used to activate Office 2019 for Mac as a volume licensed version. It's an approximately 4 mb package file that you run on a user's computer, either before or after you've installed Office.
Download the Volume License (VL) Serializer from the VLSC
To download the VL Serializer, do the following steps:
- Sign in to the Volume Licensing Service Center (VLSC).
- Select the Download and Keys tab.
- Search for 'Office 2019 for Mac Standard.'
- Select the Download link in the results panel.
- Select the Continue button at the bottom of the window.
- Select the icon (circle with download arrow) to download the VL Serializer .iso file.
- Once the download is complete, mount the .iso file to extract the VL Serializer package file.
Word On Mac Free
Where to find downloads on google. The name of the package file is Microsoft_Office_2019_VL_Serializer.pkg.
Then, deploy and run the VL Serializer package file on each computer that you want to activate Office as a volume licensed version.
Note
How To Activate Word On Mac
Volume licensed versions of Office 2019 for Mac have version numbers of 16.17 or higher.
Additional information about the VL Serializer
- The volume license is located in the /Library/Preferences/com.microsoft.office.licensingV2.plist directory.
- The licensing plist generated by the VL Serializer contains data that's encrypted by using the serial number of the boot drive on the computer where it was generated. Upon each Office application launch, the plist is decrypted by using the current boot drive serial number as the decryption key. If the data cannot be decrypted (for example, boot drive serial number is different), Office will go into an unlicensed state without warning.
- Because the license plist file is encrypted using information from the computer on which it's installed, you can't copy it to a different computer to activate Office on that computer.
- There's a single VL Serializer package that contains a single key that's shared between all volume licensed customer installations.
- The VL Serializer package contains a binary executable that's named 'Microsoft Office Setup Assistant.' It's this executable that actually activates the volume license.
- The VL Serializer package is compatible with mobile device management (MDM) servers, such as Jamf Pro or FileWave.